Features
Revolutionizing Field Service Productivity
Each of our features are customized to your industry, providing HVAC, plumbing, and electrical industries with a suite of services to get the job done on-site and back at the office.
Customer Service
Putting customer service at the forefront of our software, Service Point Pro® provides your business with the resources it needs to establish and maintain excellent customer relations. We’re here to help your business grow with live customer service representatives to handle immediate needs, plus a dedicated account manager to help you with your custom reports and dashboards. Service Point Pro provides live and virtual training to ensure your success with our software.
Reporting
The reporting feature places everything you need front and center, from performance reports and product descriptions to customer history, technician evaluations, and so much more. With customized options and an easy-to-navigate dashboard, this feature optimizes efficiency, convenience, and quality—making it a must for any business.
See How We Stack Up Against the Competition
Service Point Pro® | Jobber | Service Titan | Field Edge | Service Fusion |
|
|---|---|---|---|---|---|
Price | $135 / Monthly | $29 - $279 / Monthly | Not Listed | Not Listed | $99 - $349 / Monthly |
Users | 1-1000 | 1-49 | 2-1000 | 1-499 | Unlimited |
Billing & Invoicing | |||||
Contact Database | |||||
Contract Management | |||||
Dispatch Management | |||||
GPS | |||||
Electronic Signature | |||||
Inventory Management | |||||
Mobile Access | |||||
Online Time Clock | |||||
Payment Collection in the Field | |||||
Quotes/Estimates | |||||
Routing | |||||
Scheduling | |||||
Service History Tracking | |||||
Work Order Management | |||||
Text Message | | ||||
Mobile App | | ||||
Pricing System | | ||||
Maintenance Agreements | | | |
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Commercial | | | |
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Custom Forms | | |
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Financing Options | | | | |
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Memberships | | | |
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Training | |||||
In Person | |||||
Live Online | |||||
Webinars | |||||
Documentation | |||||
Support | |||||
Live | |||||
Online | |||||
24/7 | |||||
Options | |||||
GPS | | ||||
Payment Processing/Merchant Services | | ||||
Job Photo Upload | | ||||
Equipment Tracking | | ||||
Call Tracking/Routing | | ||||
Marketing | | ||||
API | | |
Additional Solutions for Managing Your Business
Call Handler
The call handler feature is intuitive and can easily track new and existing customers. Providing easy access to customer history and essential data to give your customers a personalized experience and accurately capture essential customer details.
Dispatch Board
Clear communication with clients is important, but clear communication within your workforce is crucial. Our dispatch board offers superior functionality and is easy to use and manage small and large teams. Service Point Pro’s dispatch board is easy to navigate and manage technician’s schedules to ensure that they are on time for appointments and customer’s needs are met.
Phone System
Having a reliable line of communication in field service industries can make or break a business, which is why we offer customized solutions for HVAC, plumbing, and electrical industries! Whether to build IVRs, create a phone queue, or track calls, our phone system feature offers unmatched reliability to improve your service, quality, and return on investment.
Custom Reporting Options
Optimize your business’s reporting with customizable options for your specific industry. Building reports, establishing data, and presenting your findings can all be done in a few steps. After assessing your needs, the Service Point Pro team will present you with the best options for your business, then customize them even further to ensure optimum growth and performance!
Team Structure
At the core of your business is your team, and the main focus of our team structure feature! Tracking their performance and managing their duties has never been easier with an easily accessible dashboard and fast-operating software. Personalized to your industry and your unique team, this feature helps encourage your technicians, optimize their performance, and enhance your success!
Ready to elevate your service business?
Embrace the power of Service Point Pro’s cutting-edge
field management software. Experience Service Point Pro
with a demo today!
